AiT Hosted Agents runs production AI for healthcare, behavioral health, legal, financial services, education and MSP operations. Every input is scanned for PHI before it reaches a model. Every step lands in a tamper-evident audit trail. Every dollar is budgeted.
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What Hosted Agents is
Chat assistants answer questions. Hosted Agents takes action: collecting audit evidence, drafting clinical notes, triaging tickets, digesting security alerts. We run the infrastructure, you keep the controls.
Inline DLP scans every input for PHI and PII, and sensitive work is routed only to BAA-covered models.
Each customer is its own organization with its own model key, data boundary, roles and BAA settings.
Intelligent Group provisions, monitors and supports your agents as part of your managed-services relationship.
Studio vs Agents
AiT Agent Studio is where teams launch conversational assistants from templates. AiT Hosted Agents is where agents run governed, audited production work. Many customers use both.
| Dimension | AiT Agent Studiostudio.intelligentit.io | AiT Hosted Agentsagents.intelligentit.io |
|---|---|---|
| What it is | A template factory for conversational AI assistants. Pick a template, point it at your knowledge base, and put it in front of your users. | A managed runtime for production AI agents that do real work on sensitive data, with the audit, privacy and cost controls regulated teams need. |
| Who it is for | Department leads, internal IT and helpdesk teams who want an assistant on their website, portal or Slack. | Compliance officers, clinical, legal and finance operations, MSP service desks and IT leaders who answer to auditors. |
| Choose it when | You need a helpdesk, HR, finance or project-status assistant live quickly, answering from your own documents. | The work touches PHI, PII or regulated records, or you need run history, budgets and evidence you can hand to an auditor. |
| Key capabilities | Starter templates, knowledge-base ingestion, chat widget, REST API, MCP server, hosted chat page, chat-to-ticket escalation to email, Slack or Teams. | PHI/PII scanning before any model call, hash-chained audit trail, BAA and automated-decision controls, run logs and version rollback, health monitoring, budgets and usage metering, API keys and webhooks. |
| Data protection | Strict per-tenant isolation: every customer is its own organization with row-level security. | Per-tenant isolation plus inline DLP, BAA-aware model routing and a tamper-evident record of every agent step. |
| How they connect | Designs the conversation: prompts, knowledge and the channels your users already work in. | Executes the work. Studio is wired to run its agents on this runtime, so an assistant that starts in Studio can move to governed production. |
Need a quick assistant on your website or in Slack? Start with Studio. Need it to touch regulated data? That is Hosted Agents.
Explore Agent StudioUse cases
Turn endpoint and security noise into action your service desk can work.
Give clinicians time back without putting protected health information at risk.
Stop assembling audit binders by hand.
Let reps practice the hard conversations before they happen.
Built in, not bolted on
Inputs are scanned for PHI and PII before they reach a model, and sensitive work is routed only to BAA-covered models.
Each agent step is written to a hash-chained log your compliance team can review and export.
Agents that affect people carry an automated-decision classification, with notices and gap analysis built in.
Full run logs, side-by-side run comparison, versioned agents and one-step rollback.
Per-agent budgets, usage metering and cost breakdowns, so spend never surprises finance.
API keys, webhooks and Slack delivery connect agents to the tools your teams already use.
How it works
Tell us your industry and scale. We scope the agents, data boundaries and compliance requirements with you.
An isolated organization with its own model key, BAA settings and team roles. Your people sign in with Google or Microsoft.
Choose agents, configure them for your workflows and set budgets before the first run.
Every run is logged, costed and audit-chained. Compare runs, roll back versions and export evidence on demand.
Tell us your industry and the work you want off your team's plate. We scope it, provision it and run it with you.
